Contact Wasco 24/7 Plumbing by Phone
There is one way to reach us and it works at every hour: call the number on this page. The line is open 24 hours a day, seven days a week.
We do not use contact forms or a chat box, because a form cannot tell a dispatcher that water is spreading toward an outlet.
Phone only, on purpose
A form submitted at 2 a.m. sits unread until someone checks it. A phone call reaches the dispatch line while the problem is still small enough to limit. That is the reasoning behind a call-only site, and it applies to a slow drain as much as to a burst pipe.
When you call, you will talk with the line about what is happening, where you are, and what you can safely do while a licensed plumber is lined up. Planned jobs are welcome too. Say the work is not urgent and ask about same-day appointments when available.
Have these ready before you dial
You can still call without any of this, but a few details save minutes on the line.
- The street address and a cross street. A cross street helps the dispatcher confirm the right property.
- What you see, hear or smell. A stain on a ceiling, a hissing sound, a gurgling drain or no hot water each point the dispatcher toward a different kind of plumber.
- Whether the water is off. If you found and closed the main valve, say so. If you could not find it, say that too, and the dispatcher will help.
- Access details. Gate codes, a locked garage, a dog in the yard or a tenant who needs notice all change how the visit goes.
- A callback number that works. Give a number that will be answered, and keep that phone charged and nearby while you wait for the plumber.
- Your role at the property. Owners, tenants and property managers all call us. Mention which you are, since a tenant may need the owner's approval for larger work.
The number is one tap away
Nothing to fill out. Dial, describe the problem, and the line takes it from there.
If it is happening right now
Take these steps while you dial or immediately after the call. They apply before any plumber arrives.
Safe first moves
- Water flowing where it should not. Close the main shutoff valve where the line enters the house. Shutting the main also keeps the water already in the water heater and toilet tanks from draining out.
- Wet floors near electrical items. Stay away from outlets, power strips and appliances standing in water. Switch power off only if the breaker panel is dry and you can reach it without stepping through water.
- Sewage coming up. Keep children and pets out of the area and do not flush or run water. Avoid touching the spill with bare hands.
- A smell of gas. Leave the building on foot right away. Do not use switches or phones inside, and call SoCalGas or 911 from outside. Call us after you are safe.
None of these steps replaces a plumber. They buy time.
Which kind of call is this?
Most calls fall into one of these patterns. Your situation may sit between two, which is fine.
| What is happening | Do this first | Then tell the dispatcher |
|---|---|---|
| Active leak or burst pipe | Close the main valve | Where the water is and whether it has stopped |
| Backed-up drain or toilet | Stop running water and do not flush | Which fixtures are affected |
| No hot water | Leave the heater alone if it is leaking | Gas or electric, and any water on the floor |
| Planned repair or install | Nothing urgent | What you want done and when you are home |
| Gas smell | Leave the building, call SoCalGas or 911 | That you need a plumber once it is safe |
Where calls come from
The line serves Wasco and the nearby towns of Shafter and McFarland. The service area page lists the ZIP codes and what is different about plumbing in each town.
If you are not sure which page fits your problem, the services page groups every job by what you can see at home.
About recorded calls
Calls to our line may be recorded for quality and training purposes. The privacy policy explains what we keep from a call and who can see it.
Before you call
Requests start by phone. A written message can wait unread for hours, and plumbing problems usually get worse in that time. Calling is the fastest way to reach a person.
The line is open 24 hours a day, seven days a week. Night and weekend calls are routine, and the same questions get asked as at noon on a weekday.
The address is the business address listed in the footer and on the map. Dispatch happens by phone and service happens at your property, so call before traveling anywhere.
Say so at the start of the call and give the unit address plus a tenant contact if there is one. Access is the usual delay with rental units, so having the tenant expect the plumber helps.
The call is for describing the problem and arranging the visit. The price for the work is agreed with the plumber before work starts, so you decide after you hear it.
Call now, any hour
If water, sewage or a failed heater is the reason you are reading this, the line is open.
Business address on the map
The pin marks 1900 State Route 46 in Wasco, the business address. Plumbers come to your property, so call first rather than driving to this address.